This course is FREE with an Online Subscription

Course Description

In these uncertain times, it’s even more important for teachers to ensure every interaction with our students is positive. Every time a student comes to us with an issue is a test. If we pass that test, trust builds. If we don’t, students will disengage from us and from all classroom activities.

To create a safe and supportive learning environment, teachers must know how to spot when students are asking for our help – and make sure we respond in the best way possible.

When we realise students have an issue (big or small), many of us inadvertently miss the opportunity to be truly supportive of their needs. Our intentions are good, yet sometimes we fail to spot that students are asking for help – and the moment passes.

In this insightful course, Dr Allen offers a framework and strategies to help you avoid falling into these traps. You'll learn how to recognise when you need to have a deeper conversation and understand how to have more emotionally intelligent, compassionate, and helpful interactions with your students, supporting participation and engagement in the classroom.


Teachers and principals seeking a proven framework for having meaningful and truly empathetic conversations when students and colleagues present with an issue. 

Teaching Standards

 4.1.2 Proficient Level - Create and maintain supportive and safe learning environments - Support student participation: Establish and implement inclusive and positive interactions to engage and support all students in classroom activities

$  119 + GST - Individual Enrolment
$1250 + GST - Team Enrolment

FREE with  Online Subscription

Enrol Now

"All teachers should complete this course to equip themselves with these skills when conversing with students."

- Andrea Salhotra, Odyssey House School

"Rich is a fantastic presenter, entertaining but also educational. The content gave great insight into my students, and myself, and how interaction can happen in the classroom."

- Alastair Finco, New England Girls School

"I thought that the quality and the relevance of the course content was exceptional. It was relevant for me in terms of professional practice and personal interactions. I found this course to be relevant. It was well presented, interesting and has benefitted me in my professional and personal life."

- Johanna Jane, Inverell High School

"Loved it. Learnt so much about myself and how I can better interact with my classroom staff and students. have a better understanding about 'I' and 'we' people and I can definitely see the personalities in my classroom."

- Esther Shalom, North Brighton Preschool

Course curriculum

  • 1

    Recorded Webinar Video

    • Expanding emotional intelligence in a learning setting - recorded webinar

    • Handout

    • Reflection

  • 2

    Course Feedback

    • Feedback

Do you teach in NSW? If so, this is relevant to you:

This course may contribute towards Elective PD hours. Visit for more details.



Dr Rich Allen

Dr Rich Allen

Dr. Rich Allen is a highly regarded educator and master trainer, with a Ph.D. in Educational Psychology. His cognitive learning theory research, which provided understanding on how the brain receives, processes, stores, and recalls information, forms the basis for his radical approach to teaching, presenting and facilitating.

In 25 years of taking his ideas around the world, he has changed the lives of tens thousands of educators and executives, by giving them practical new presentation and teaching techniques that massively increase personal effectiveness.

A former high school Maths and Drama teacher, Rich was a Director and Lead Facilitator for SuperCamp, a 10-day accelerated learning program for teens, before focusing on teaching brain-based learning strategies to adults. He is the author of a number of best-selling education books, including Impact Teaching and Green Light Classrooms.

Features of TTA Online PD

  • Availability

    Online courses are available 24/7. Designed to be done in your own time at your own pace.

  • Team Online

    All online courses are available for team purchase. Unlimited teachers from the one Campus for any course for $1250 + GST

  • Money back Guarantee

    If you complete less than 25% of an online course and aren't completely satisfied, let us know, and we will cancel your enrolment and provide a full refund.