During your work, there will be situations that call on you to apply specific skills to work effectively to attain high level performance, build relationships with others, and attain job satisfaction.
This course will equip you with strategies and understanding to deal with the key issues of time management, conflict, negotiation, forgiveness and stress.
Teachers, principals and heads of department
6.2.2 Proficient Level - Engage in Professional Learning - Engage in professional learning and improve practice: Participate in learning to update knowledge and practice targeted to professional needs and school and/or system priorities
6.3.2 Proficient Level - Engage in Professional Learning - Engage with colleagues and improve practice: Contribute to collegial discussions and apply constructive feedback from colleagues to improve professional knowledge and practice
"Great course - very relevant to my work place. Well resourced and informative."
- Natasha Hudson, Hunter Sports High School
"This course was concise and well-delivered. It provided excellent information and strategies to help staff deal with difficult and/or confronting challenges faced in the workplace - I enjoyed it!"
- Simon Germaine, Sydney Grammar School
"A great insight into yourself as a person and a leader. This course has really set me up to support and mentor my own staff and I would recommend it to any new head teacher. "
- Tracey MacDonald, Picnic Point High School
Welcome
About Course Author
Our Approach to Learning
The Path to Future Success™
About the Course
Activity—Goals and Program Survey
Examples of Workplace Challenges
Activity—Workplace Challenges
What Workplace Challenges Can You Control?
Your Circle of Control and Your Circle of Influence
The Circle of What I Can Control, and Circle Outside My Control
Circle of Influence
Circle of Commitment
Circle of No Control or Influence
Activity—View a Video: Circle of Influence Versus the Circle of Concern
Activity—What Workplace Challenges are Within and Outside Your Control?
How to Develop Your Circle of Influence
Growth and Fixed Mindset
What is a Growth Mindset?
What is a Fixed Mindset?
Scientific Evidence
Download—Question—Which Statements and Mindset Do You Relate To?
Activity—Self-assessment—Fixed or Growth Mindset?
Activity—Reflect on a Challenge
Activity—View a Video: Growth Versus Fixed Mindset
Activity—View a Video: Four Steps to Developing a Growth Mindset
Twelve Techniques to Develop a Growth Mindset
Activity—Measure Your Gain
Activity—View a Video: The Gap and the Gain
Activity—Write a Personal Journal for a Growth Mindset
How to Develop a Growth Mindset Through Activities
Benefits of Developing a Growth Mindset
Growth Mindset Affirmations
Activity—View a Video: Growth Mindset vs Fixed Mindset
Activity—View a Video: Growth Mindset Introduction
Time Management for Effective Results
What is Time Management?
Time Management Begins with Planning
Download—Review Your Time Management
Download—Assess Your Time Management Behavior
Activity—Reflect on Your Time Management Behavior
Time Management Problems
Personal Time Management
Activity—Analyze Your Diary—Optional
Time Management Based on Personal Values
Activity—Understanding Your Time Management Values
Download—Your Energy Level
1. Distractions, Interruptions, and Time Wasters
Activity—Rate Your Time Management Issues
Strategies for Effective Time Management
Download—Develop Strategies for Your Time Management Issues
1. Overcoming Procrastination
Activity—Quiz—Are You a Procrastinator?
Activity—View a Video: Inside The Mind of a Master Procrastinator
Activity—View a Video—9 Strategies to Overcome Procrastination
2. Handling Interruptions
3. Difficulty Saying ‘No’
4. Avoiding Crises
Video—Tips for Avoiding Crises
5. Difficulty Prioritizing Tasks
Time Management Matrix
Download—Complete the Time Management Matrix
Delegate Tasks to Manage Your Time
Activity—View a Video—Five Principles of Effective Delegation
Activity—View a Video—How Should You Delegate Tasks and Responsibilities?
Download—Delegation Action Plan
Goal Planning for Success
Setting Goals
Your Goal and the SMART Formula
Activity—View a Video: SMARTER Goals
Activity—Describe Your Goal Applying the SMART Formula
Goal Pyramid
Download—Identify Your Goal Priorities
GROW Model
Download—Steps in the GROW Model
Common Goal-Setting Mistakes
Benefits of Time Management
Download—Complete the Action Plan to Manage Your Time
Dealing with Conflict Constructively and Negotiation Skills
Definition of Conflict
Components of Conflict Model
Activity—Use the Components of Conflict Model
Activity—View a Video—Discriminate Between Functional and Dysfunctional Conflict
Activity—View a Video—Types of Workplace Conflict
Activity—View a Video—Levels of Conflict
Activity—View a Video—Stages of Conflict
Activity—Personal Reflection: Analyze a Past Conflict
Activity—View a Video—Conflict Handling Behavior Styles
The Thomas Kilmann Conflict Model
Download—Identify Your Conflict Handling Style
Activity—Scoring The Thomas Kilmann Conflict Mode Instrument
Interpreting Your Scores
Benefits and Costs of Each Conflict-Handling Style
How We View Conflict—Cognitive Restructuring
Activity—View a Video: ABC Model of Cognitive Behavioral Therapy
Download—Reframing Your Thoughts
Using Affirmations to Manage and Deal with Conflict
Four Elements of Principled Negotiation
Elements of Negotiation
Activity—How Does Negotiation Fit into Your Life?
Negotiation Styles: Competitive and Collaborative
"The Third Side" in Negotiation or Going to the Balcony
Activity—Taking the Third Side
Tips for Gaining Perspective on a Conflict Situation
Introduction to the Three Stages of Negotiation
Stage One—Preparing for the Negotiation
1. Mapping the Conflict
Steps in Mapping the Conflict
Activity—Planning Your Negotiation and Mapping a Specific Conflict
Download—Complete a Conflict Map
2. Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis
Activity—View a Video: Personal SWOT Analysis
Activity—Explore Your Personal SWOT Analysis
3. Best Alternative to a Negotiated Agreement (BATNA)
4. Worst Alternative to a Negotiated Agreement (WATNA)
5. Zone of Possible Agreement (ZOPA)
Activity—Analyze the Situation
Activity—The Approach of the Other Party
Consider Power Positions Prior to Negotiation
Logistical Considerations for Negotiation
STAGE 2—Interacting in the Negotiation
Activity—View a Video: Cultivating Collaboration During Negotiation
Activity—View a Video: How to Negotiate
Negotiation Attitudes that Support a Win-Win Approach
Consider Power Positions Prior to Negotiation
STAGE 3—Closing the Agreement
Download—Reflect on Your Negotiation Skills: Personal Case Study
Activity—Your Review and Development in Negotiating Difficult Situations
Activity—Practice Your Negotiating Skills and Receive Feedback from an Observer
Download—Practice Your Negotiating Skills and Receive Feedback from an Observer
Activity—Video a Video: 11 Tips for Negotiating a Successful Win/Win Outcome
What is Forgiveness?
Activity—Personal Reflection and Forgiveness
Activity—Quiz: How Forgiving are You?
Three Parts to Forgiveness
Three Types of Forgiveness
Activity—View a Video: Forgiveness
Elements of Forgiveness
What are the Effects of Holding a Grudge?
8 Keys to Forgiveness
Activity—Practicing the Eight Steps of Forgiveness
8 Elements of ‘Good’ and ‘Bad’ Apologies
Activity—View a Video: Demonstrate Forgiveness
How Do I Reach a State of Forgiveness?
Benefits of Forgiveness
Introduction to Stress
Functional and Dysfunctional Stress, and Optimum Stress Levels
What is Burnout?
Download—Identify the Stress in Your Life
The Signs of Stress
Symptoms of Burnout
Introduction to the Five Stages of Burnout
Stage 1—The Honeymoon Phase
Stage 2—Onset of Stress
Stage 3—Chronic Stress
Stage 4—Burnout
Stage 5—Habitual Burnout
Download—Assess Your Stress Symptoms
Life Event Stressors
Download—The Holmes-Rah Life Stress Inventory
Cause of Workplace Stress
Cause of Personal Stress
Download—Identify Your Stressor and Coping Strategy
Activity—Video—Tap into Your Senses
Activity—Tap into Your Senses
Strategies
Strategies to Prevent Burnout
Activity—Video—29 Strategies to Deal with Stress
Too Many Tasks and Not Enough Time
Limited Resources
Student Discipline Issues
Conflict with Colleagues
Stress and Work-Life Balance
Job Insecurity
Little Recognition
Lack of Career Development and Growth
Activity—Develop a Vision Board
Activity—Video: Creative Visualization and Meditation to Manage Stress
Activity—View a Video: Guided Meditation for Stress Relief
Conclusion
Download—Write your Action Plan
Please take few minutes to give us your feedback
This course may contribute towards Elective PD hours. Visit https://educationstandards.nsw.edu.au for more details.
Leah Shmerling
