General Description

Your ability to negotiate effectively and achieve your goals is the key to business and personal success. The course teaches you to become more effective in influencing others by learning powerful negotiation skills to choosing the right questions to ask and building relationships to attain win/win outcomes.

People negotiate on a regular basis throughout their professional life with colleagues, managers and customer/clients, and in their personal life with family and friends.

Win-win negotiation requires ‘back and forth communication’ to resolve the issue from the perspective of all parties to reach a mutually acceptable agreement.


Applicable for anyone who is seeking to negotiate situations to attain win/win outcomes.

These skills are beneficial for your future career, but can also be helpful in the classroom, and during staff and team meetings. 

Teaching Standards

6.4.2 Proficient Level - Engage in Professional Learning - Apply professional learning and improve student learning:   Undertake professional learning programs designed to address identified student learning needs,

7.4.2 Proficient Level - Engage professionally with colleagues, parents/carers and the community - Engage with professional teaching networks and broader communities:  Participate in professional and community networks and forums to broaden knowledge and improve practice


Are you in NSW? If so, this is relevant for you

This course may contribute towards Elective PD hours. Visit for more details.

Course curriculum

  • 1

    Win-Win Negotiation

    • Introduction

    • Win-Win Negotiation

    • Elements of Negotiation

    • How Does Negotiation Fit into Your Life?

    • Negotiation Styles

    • The Third Side

    • Taking the Third Side

    • Gaining Perspective on a Conflict Situation

    • Stages of Negotiation

  • 2

    Stage One

    • Preparing for the Negotiation

    • Mapping the Conflict

    • Mapping the Conflict - Step One: Define the Issue

    • Mapping the Conflict - Step Two: Identify the Parties Involved

    • Mapping the Conflict - Step Three: List the Major Needs and Concerns of Each Party

    • Planning Your Negotiation and Mapping a Specific Conflict

    • Conflict Map - Downloadable PDF

    • SWOT Analysis

    • Exploring Your Personal SWOT Analysis

    • BATNA, WATNA & ZOPA... What Do They Mean?

    • The Approach of the Other Party

    • Considering Power Positions in Negotiation

    • Logistical Considerations for Your Negotiations

  • 3

    Stage Two

    • Interacting in the Negotiation

    • Negotiation Attitudes That Support a Win-Win Approach

    • Considering Power Positions

  • 4

    Stage Three

    • Closing the Agreement

    • Reflect on Your Negotiation Skills

    • Your Review and Development in Negotiating Difficult Situations

    • Practice Your Negotiating Skills and Receive Feedback From an Observer

    • 11 Tips for Negotiating a Successful Win-Win Outcome

  • 5

    Course Feedback

    • Course Feedback

Features of TTA Online PD

  • Availability

    Online courses are available 24/7. Designed to be done in your own time at your own pace.

  • Team Online

    All online courses are available for team purchase. Unlimited teachers from the one Campus for any course for $1250 + GST

  • Money back Guarantee

    If you complete less than 25% of an online course and aren't completely satisfied, let us know, and we will cancel your enrolment and provide a full refund.