This course is FREE with an Online Subscription

Course Description

This course equips primary teachers with practical strategies to lead confident, calm, and purposeful communication with families. Participants will learn how to structure parent-teacher interviews, prepare efficiently, manage tricky moments with professionalism, protect their energy on interview day, and maintain positive, proactive communication throughout the school year.



Audience

Primary Teachers


Teaching Standards

7.3.2 Proficient Level - Engage professionally with colleagues, parents/carers and the community - Engage with the parents/carers: Establish and maintain respectful collaborative relationships with parents/ carers regarding their children’s learning and wellbeing




FREE with  Online Subscription

Course curriculum

  • 1

    Introduction

    • Welcome

    • Acknowledgement of Country

    • Learning Objectives

    • Teaching Standards

  • 2

    Module 1 – The 10-Minute Conversation

    • Introduction

    • The Demands Behind the Conversation

    • Why Do Interviews Go Off Track?

    • Setting the Scene: Environment and Logistics Matter

    • The 3-Part Interview Structure

    • Inviting Parent Voice: Two-Way Conversations

    • Trust in Built in the Admin: Privacy, Confidentiality, and Smart Notes

    • Inclusive Communication: Language and Cultural Access

    • Student Presence in Interviews

    • Teacher Resource: Parent–Teacher Interview Planner (3-Part Template)

    • Reflection Question
  • 3

    Module 2 – Preparation Without Workload

    • Introduction

    • What Does ‘Enough’ Preparation Look Like?

    • For Experienced Teachers: Streamline and Share

    • Use Informal Records and Work Samples

    • Speak Parent, Not Curriculum

    • Anticipate Common Questions

    • Five-Minute Prep Challenge

    • Teacher Resource: Interview Prep Snapshot

    • Reflection Question
  • 4

    Module 3 – Tricky Moments, Calm Response

    • Introduction

    • Common Tricky Moments – What They Look Like

    • Strategies to Stay Calm and Professional

    • Responding When You Don’t Know the Answer

    • Experienced Teachers: Leading the Emotional Climate

    • Case Study: Kayla’s Interview

    • Teacher Resource: Professional Response Phrase Bank

    • Scenario Activity
  • 5

    Module 4 – Protecting Your Energy on Interview Day

    • Introduction

    • Understand What’s Draining

    • Pacing and Time Boxing

    • For Experienced Teachers: Avoiding the “Push Through” Trap

    • Mini Reset Strategies Between Interviews

    • Video: Engaging Parents and Carers

    • Teacher Resource: Mini Interview Day Plan

    • Scenario Activity
  • 6

    Module 5 – Everyday Parent Communication

    • Introduction

    • Proactive Communication Builds Trust

    • Principles of Sustainable Communication

    • Setting Communication Boundaries Early

    • Communicating Concerns Calmly

    • Experienced Teachers: Streamline and Model

    • Video – Engaging Parents and Carers

    • Teacher Resource: Parent Communication Quick Reference – Sentence Starters and Boundaries That Work

    • Reflection Question

    • Wrap Up

    • Reference List
  • 7

    Course Feedback

    • Course Feedback

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