Introduction

Why Structure Matters in Parent–Teacher Interviews

The 3-Part Interview Structure

Keeping Interviews Two-Way (Without Losing Time)

Micro-Skills That Prevent Escalation: Listen, Label, Summarise, Next Step

Inclusive Communication for All Families

Managing Time and Staying on Track

Trust in Built in the Admin: Privacy, Confidentiality, and Smart Notes

Resource: Parent-Teacher Interview Planner

Reflection Question

Introduction

The Problem with Over-Preparation

What Efficient Preparation Looks Like

The Prep Snapshot Framework

Leveraging Existing Information

For Experienced Teachers: Streamline and Share

Preparing Across Multiple Classes and Year Levels

Speaking “Parent”, Not “Curriculum”

Avoiding Low-Value Preparation Tasks

Five Minute Challenge Prep

Resource: Interview Prep Snapshot

Reflection Question

Introduction

Common Challenging Scenarios in Secondary Interviews

Core Strategies for Professional Responses

Managing Your Own Emotional Load

Experienced Teachers: Leading the Emotional Climate

Resource: Professional Responses Phrase Bank

Scenario Activity

Model Response - Scenario Activity

Introduction

Why Boundaries Matter on Interview Day

Setting Time Boundaries During Interviews

Physical and Environmental Factors

Recovery During the Interview Session

After the Interviews: Intentional Recovery

For Experienced Teachers: Avoiding the “Push Through” Trap

When Boundaries Are Challenged

Resource: My Interview Day Plan

Case Study: One Interview, Many Decisions

Reflection Question

Introduction

Why Ongoing Communication Matters

Principles of Sustainable Communication

Choosing the Right Communication Channel

Avoiding Communication Overload

Experienced Teachers: Streamline and Model

Inclusion and Equity in Communication

Resource: Communication Plan Audit

Reflection Question

Wrap Up

Reference List

Course Feedback